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Payment
Acceptable forms of payment are:
- Credit Cards
- Personal Checks and Business Checks
- Money Orders and Bank Certified Checks
Do not send cash by mail. Credit card is not charged until
your order is processed for shipping. All forms of payment
require bank authorization or clearance before the shipment
is made. If an order is placed for paying with check or money
order, the merchandise will be placed on hold for 2 weeks
until the payment is received, otherwise, the merchandise
will be returned back to the inventory.
Shipping and Handling
The default method for domestic shipment is UPS Ground or
FedEx Ground unless otherwise specified during checkout or
in the order placement form. Shipments cannot be made to a
post office box. International customers should enter their
complete address information and telephone number in the checkout
page or the order placement form. Only complete information
ensures the timely and accurate delivery of your merchandise.
We assure all customers that we inspect all items thoroughly
before leaving our premises. Our staff is trained to carefully
pack your items in the appropriate manner to ensure a safe
arrival. If your package has arrived and is not to your satisfaction,
please contact PentagonLight Customer Service at (650)
877-1555.
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